Founded by John Webb, Webb Support Services Limited brings together a management team with over 100 years of collective experience of cleaning provision to a wide range of blue chip corporations.
We see our most important resource to be our staff. It is our belief and experience that staff who are trained, involved and well managed will bring an invaluable commitment to our requirement to exceed your expectations.
We are committed to the Investor in People training standards and promote the continual development of our staff by offering a flat management structure to remain in close contact with our staff and customers at all levels.
This, along with a structured, common sense approach to documentation and procedural control has allowed us to dedicate our energies and effectiveness at ground floor level where it matters.
To provide an effective and efficient service WSSL take time to understand the demands of each customer’s business – to anticipate changes, to react promptly, to service professionally. WSSL are dedicated to cleaning services in order that each of our customers can remain dedicated to their core business.
We believe that good quality stems from regular customer contact and effective communication and have instigated a customer care programme that promotes regular inspection and reporting systems.
At WSSL, each operative is supported with thorough training, comprehensive work scheduling and regular achievement assessment based on Quality Control System analysis. This approach provides our contracts with a stable and experienced workforce to give a consistent quality service.
To be a leading quality cleaning and support services company. To provide close customer contact with a responsive approach to customer needs so as to establish long term partnerships. To have a trained and motivated workforce that is respected for its skills and performance.
We wish to continue to grow a diverse portfolio of customers. To this end we have employed a new Sales Manager and will continue to invest in our ISO 9001:2008 Quality System and our Investors in People training and development programme.
Webb Support Services Limited is pleased to announce that it has been awarded BS EN ISO 9001:2008 Quality Accreditation.